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Case Study

Delivering a High-Speed, Resilient Ubiquiti Network with Internet Failover

The Challenge

Our client was experiencing ongoing issues with their existing network infrastructure. Slow WiFi speeds, inconsistent coverage, and intermittent internet outages were affecting productivity across the business. Staff regularly reported dropped connections during video calls, poor wireless performance in key office areas, and downtime whenever their primary internet service experienced disruption.

The client needed a modern, reliable network solution that could support day-to-day business operations while ensuring maximum uptime. 

Our Solution

Following a full site survey and infrastructure assessment, we designed and implemented a completely new network built around Ubiquiti’s enterprise-grade networking platform.

The new solution included: 
  • High-performance Ubiquiti switching infrastructure
  • Strategic deployment of Ubiquiti WiFi access points for complete wireless coverage
  • Centralised network management and monitoring
  • Dual internet connectivity with automatic failover capability
  • Improved network segmentation for security and performance

Network Upgrade

We replaced the legacy networking equipment with a robust Ubiquiti network backbone capable of supporting significantly higher throughput and better device management.

The new switching infrastructure delivered: 
  • Faster wired network speeds
  • Improved bandwidth distribution
  • Reduced bottlenecks during peak usage
  • Greater scalability for future growth
This ensured the client’s core network could comfortably support modern cloud applications, VoIP systems, video conferencing, and large file transfers. 

WiFi Coverage & Performance Improvements

One of the key pain points was unreliable wireless connectivity across the premises.

We carried out a wireless coverage analysis to identify dead zones, interference, and areas of congestion. Based on our findings, we installed multiple Ubiquiti access points in optimal locations to ensure seamless coverage throughout the building.

The results included: 
  • Strong, stable WiFi signal across all office areas
  • Significantly faster wireless speeds
  • Improved roaming between access points
  • Reliable connectivity for laptops, phones, and mobile devices
Users immediately noticed a dramatic improvement in performance and connection stability.

Internet Failover for Business Continuity

To eliminate internet-related downtime, we implemented a dual-WAN failover solution.

The client now benefits from two independent internet connections: 
  • Primary high-speed broadband connection
  • Secondary backup connection for failover
If the primary connection experiences an outage, the network automatically switches to the backup connection with minimal disruption to users.

This provides: 
  • Increased resilience
  • Reduced downtime
  • Improved business continuity
  • Protection against ISP outages
Critical services such as cloud applications, email, VoIP, and remote access remain available even during service interruptions.

The Results

Following deployment, the client experienced immediate improvements across their IT environment:
  • Faster wired and wireless network speeds
  • Full WiFi coverage across the site
  • Reduced support issues relating to connectivity
  • Improved user productivity
  • Greater network visibility and control
  • Automatic internet failover for continuous uptime
The client now operates on a stable, high-speed network infrastructure designed to support both current demands and future growth.

Conclusion

By modernising the client’s network with a fully managed Ubiquiti solution, we transformed a slow and unreliable environment into a resilient, high-performance platform.

The new infrastructure provides the speed, stability, and redundancy the business needs to operate efficiently—ensuring staff stay connected and productive at all times. 

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