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Case Study

Migrating 120+ Users from Microsoft 365 to Google Workspace with Enhanced Security

The Challenge

Our client had made the strategic decision to transition from Microsoft 365 to Google Workspace (formerly G Suite) to better align with their operational workflows and collaboration requirements.

The migration involved over 120 user accounts, each with business-critical data spread across email, calendars, contacts, cloud storage, and shared resources. The client needed to ensure the migration was completed with minimal disruption to day-to-day operations while maintaining full data integrity and security.

Key objectives included:
  • Migrate over 120 user accounts from Microsoft 365 to Google Workspace
  • Transfer all business-critical data securely and accurately
  • Minimise downtime and disruption to users
  • Reconfigure security policies to improve access control and data protection
  • Ensure users were fully operational from day one in the new environment
The scale and complexity of the project required detailed planning, careful execution, and strong change management.

Our Solution

We delivered a structured end-to-end migration project covering planning, data transfer, security deployment, and user onboarding.

Our approach ensured a seamless transition while reducing operational risk at every stage.

Migration Planning & Discovery

Before beginning the migration, we carried out a comprehensive discovery and assessment of the client’s existing Microsoft 365 environment.

This included auditing: 
  • User accounts and licensing
  • Mailbox sizes and email dependencies
  • Shared mailboxes and distribution groups
  • OneDrive and SharePoint data
  • Calendar and contact data
  • Permissions and access controls
This planning phase allowed us to identify migration dependencies, reduce potential risks, and create a phased migration strategy.

We also developed a detailed cutover plan to minimise disruption during the transition.

Microsoft 365 to Google Workspace Migration

We migrated more than 120 users from Microsoft 365 into the new Google Workspace environment.

The migration included: 
  • User mailbox migration
  • Historical email data transfer
  • Calendar migration
  • Contacts migration
  • Cloud file migration from OneDrive and SharePoint to Google Drive
  • Shared resource and group configuration
Our migration process ensured all critical data remained intact and accessible throughout the transition.

To reduce business disruption, migrations were carefully staged and scheduled around business operations, ensuring users maintained access to essential systems.

Following migration, we performed detailed validation and integrity checks to confirm successful data transfer across all users and services. 

Security Policy Improvements

Migration provided an ideal opportunity to strengthen the client’s security posture.

We designed and implemented enhanced security policies across the new Google Workspace environment, focusing on identity protection, access control, and data security.

Key security improvements included: 
  • Enforced Multi-Factor Authentication (MFA)
  • Strong password and authentication policies
  • Context-aware access controls
  • Device management and endpoint compliance
  • Enhanced admin privilege controls
  • Improved data sharing restrictions
These controls significantly reduced the risk of unauthorised access and improved governance over sensitive company data.

User Onboarding & Change Management

Technology migrations are only successful when users can adapt quickly to new systems.

To support adoption, we provided structured onboarding and guidance to help staff transition from Microsoft 365 to Google Workspace.

This included: 
  • User communications before migration
  • Login and setup guidance
  • Training on Gmail, Google Drive, and Google Meet
  • Post-migration support and troubleshooting
By preparing users in advance, we reduced support requests and improved adoption across the organisation. 

The Results

The migration was completed successfully with minimal disruption to business operations.

Key outcomes included: 
  • Successful migration of 120+ user accounts
  • Secure transfer of email, files, calendars, and contacts
  • No loss of critical business data
  • Minimal downtime during migration
  • Enhanced security policies and stronger access controls
  • Smooth user adoption of Google Workspace
The client now benefits from a modern cloud collaboration platform with improved flexibility, productivity, and security. 

Conclusion

By managing the full migration from Microsoft 365 to Google Workspace, we helped our client execute a complex transformation with confidence.

Through careful planning, secure data migration, and enhanced security controls, we delivered a seamless transition that enabled over 120 users to move to a new platform without compromising productivity or data security. 

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